November / 6 / 2019
Effective February 3, 2020, participants or residents receiving a Utility Reimbursement Payment (URP) will be issued a card. Your URP will be deposited directly onto a Prepaid Debit Card for your convenience.
Effective February 3, 2020, LMHA will no longer print paper URP checks.
Funds will be deposited into your account on the 2nd business day of each month at the latest. Holidays do not count as business days.
LMHA has partnered with US Bank to issue your new debit card. If you receive a Utility Reimbursement Payment (URP), you will receive notification from LMHA to pick up your new card. Once you receive your new card, activation is required. It is important that debit card recipients read all correspondence received from LMHA and US Bank.
The Prepaid Debit Card Program is only for tenants who receive a monthly URP. If you qualify for a monthly URP, LMHA will enroll you automatically to receive a Prepaid Debit Card by mail. All URP payments will be deposited onto your debit card without exception.
The Prepaid Debit Card Program offers:
- Time Savings – Faster access to funds and funds automatically available; no checks to cash
- Access – Funds available 24 hours per day, 7 days per week through any In-Network ATM
- Convenience – Cards can be used everywhere VISA debit cards are accepted – in stores, online or by phone
- Customer Service – US Bank representatives can assist you 24 hours per day, 7 days per week via internet or toll-free number.
February / 4 / 2019
New name, same great program – jumpSTART by LMHA (formerly family Self-Sufficiency program) is currently accepting applications. If you are looking for a job, a better job, want to go back to school, or have other goals that seem out of reach, jumpSTART is the program for you. Work with our jumpSTART case managers to remove obstacles between you and your dreams! Public Housing families contact James Jones at firstname.lastname@example.org or call 440-288-7433. HCVP families contact Jani Justice at email@example.com or 440-288-7485. Oh, did we mention you can also get some of your rent back too just by participating in jumpSTART! If you are ready to go to the next level, do not miss this opportunity! Contact us so we can tell you more about jumpSTART!